Interiors FAQs2024-03-11T09:33:09+00:00

Frequently Asked Questions

How do I clean your fabrics?2023-10-06T14:06:43+00:00

We recommend dry clean only for all of our fabric ranges as using a professional cleaning service is the best way to guarantee your wool will remain in top quality condition. However, we have created an unofficial cleaning guide with advice and solutions for staining which can be found here.

How do I order fabric samples?2024-03-11T09:56:26+00:00

Our interiors fabrics can be sampled for free through our website. Click the ‘Order Sample’ button next to your desired fabric, and your sample will be added to your cart. Samples are currently delivered free of charge.

Once you’ve chosen your swatches (up to a maximum of 5), proceed to checkout, where you will be asked to enter your delivery details.

If I’m not a trade customer, what can I do?2023-10-06T13:56:10+00:00

Whilst we are trade only from the mill, you can see a map of stockists in your desired area from the Where to Buy page. Click here to enter your address or postcode into our Moon stockist map. Please note that for orders placed through our stockists we are unable to directly advise you on individual stockist policies or delivery times.

Where can I find out technical information?2024-03-11T10:00:34+00:00

The technical details of our fabrics are listed on each product page. From here, you can see recommended uses, composition, pattern repeat, Martindale rub count, fabric width, and British Standards.

These specifications should provide all the necessary information for Contract projects; however, if you would like further advice, please contact our Moon Customer Service team.

Do you have a minimum order amount?2024-03-11T10:07:31+00:00

Our Minimum Order Quantity is one metre per design.

From this initial metre you can then order in 10cm increments, i.e. 1.1m, 1.2m etc.

There is no Minimum Order Quantity on pattern books.

How do I place a trade order?2024-03-11T10:10:10+00:00

To place an order with us, customers must open a trade account.

Get in touch with us through our contact form and we will send a short trade application form. Once we’ve received your completed form and approved, we will set you up as a pro forma account and send you a welcome pack with trade prices and terms.

If you have any more questions our Customer Services team will be happy to help.

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